Choosing Between 877 and 888 for Our New Customer Service Line
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Choosing Between 877 and 888 for Our New Customer Service Line
We're launching a new customer service line for our e-commerce business and can't decide between an 877 or 888 toll-free number. Does anyone have insights on whether customers perceive one as more established or trustworthy than the other? We want to choose the right area code that builds confidence with our callers.
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Choosing Between 877 and 888 for Our New Customer Service Line
Great question! I researched this exact issue when we set up our support line last year. The truth is most customers don't distinguish between different toll-free prefixes anymore - they all signal "free call" equally well. What matters more is getting a number that's easy to remember. I found a really helpful resource that breaks down the history and perception of different toll-free codes, including 877 numbers. The guide at https://www.omnivoice.ai/blog/877-area-code-numbers/ convinced me that 877 numbers are just as professional as any other toll-free option, and often have better number availability for memorable patterns.
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Choosing Between 877 and 888 for Our New Customer Service Line
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